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Light in the Box is a Chinese website that sells a wide range of items. It has been established for more than 10 years, and is one of the e-commerce sites specialised in international sales. The items on the site are of fairly good quality, and above all, they are sold at very attractive prices. However, before subscribing or shopping at Light in the Box, it is best to learn a little more about how it works.
Highlights of Light in the Box
To begin with, as mentioned above, Light in the Box is an online shop, just like Aliexpress. So, contrary to what some people might think, this is not a front to scam you. The site is perfectly legitimate, and indeed every month many products are delivered from China to several countries around the world.
As you can see, it offers a wide range of items, including clothing, home and garden products, electronics, etc. It is therefore a very complete site, ideal for furnishing and equipping your home. You can also dress the whole family, even the little ones.
The Light in the Box site also has the advantage of being ergonomic and easy to use. The products are grouped by category, and you have a search bar to quickly find what you need. Note, however, that products for the home and clothing are the site's main speciality. You will find tens of thousands of references in these categories, whereas for electronics for example, there are far fewer.
The other advantage of Light in the Box is the loyalty programme. This programme consists of granting you bonus credits or points for each new purchase. You can accumulate enough points to be able to use them to pay for an order. These are all reasons why the Chinese site Light in the Box is appreciated and used by millions of people around the world.
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Weaknesses of Light in the Box
As one might expect, the Light in the Box online shop also has some drawbacks or weaknesses. The first of these is the difficulty of contacting customer service. Indeed, to get in touch with customer support, you have to fill in a form. This is only available after you have placed an order. Moreover, they only answer questions related to customs or a possible return. It can therefore be said that customer service or after-sales service is really not a quality of this brand.
Apart from that, guarantees are also almost non-existent on Light in the Box products. You can get warranties of up to 3 months on electronics. As for return times, they vary between 14 and 30 days only. Other weak points of the site include
- Payment of additional customs fees
- Long delivery times of up to 90 days
- The size of the clothes is sometimes random.
Description of the service offered by Light in the Box
In concrete terms, Light in the Box offers an online sales service to its customers. It is not a manufacturer, but an intermediary who acts as a link between Chinese shops and buyers around the world. You will therefore see in its catalogue, products from several brands. The site offers you to choose the products you need in its different sections. Then, you confirm the order and proceed to the payment. The products are shipped from China to your home.
Prices and packages at Light in the Box
As far as prices are concerned on the Light in the Box website, there are several price ranges, depending on the brand, the product and the quality of manufacture. However, it can be said that in general, the prices are really interesting on this site, especially for clothing and fashion accessories.
Reviews and comments on Light in the Box
Finally, Light in the Box has been the subject of many reviews and comments on the internet. As you might expect, not all of them are positive. Many customers complain about the unavailability of customer service, or the long delivery times. However, at the same time, other customers say they are satisfied with the quality-price ratio and the various advantages offered by the site.
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To sum up, with a sales site like Light in the Box, it is best to do your own experimenting. The only guarantee is that it is not a scam.
